Health Journeys Lab aims to shape future healthcare processes through co-creation and human-centered design, aligning technology with patient care workflows. By focusing on care processes, these innovations become more sustainable, supporting both daily practices and health transformation. Human-centered design helps visualize processes and optimize workflows, ultimately improving the quality of care, enhancing patient engagement, and driving healthcare innovation across all levels of the healthcare ecosystem. Co-creation among healthcare providers, tech companies, and policymakers fosters collaboration, ensuring that solutions are tailored to real-world needs.
In this way, we aim to bridge the critical gap in digital healthcare transformation by addressing the absence of international guidelines for medical and primary care in the design of digital hybrid processes.