Passenger-oriented Public Transport Tariff System
Jan 2020 - ongoing
Giving the traveller more insight into and confidence about their travel expenses, travel products and subscriptions.
The current public Dutch transport tariff system is complex and hard to understand for the traveller. It is assumed that travellers feel like they are not getting the “best price”, but do not have the means to validate this. Furthermore, there is a large offer of tickets and subscriptions available which can lead to insecurity for the traveller. Therefore this project will focus on exploring new solutions for a new and simplified tariff system. This new tariff system aims to provide the traveller with more insight into and confidence about their travel expenses.
Name: Eva Taylor Parkins
Master: Strategic Product Design
Supervisory Team: Dr. ir. Suzanne Hiemstra-van Mastrigt, Dr. ir. Sylvia Mooij
Partners: Translink, DOVA, CROW, 9292, GVB, RET, Rover